- PCS is committed
to providing all customers with world-class service. We
guarantee that you will be satisfied with your purchase, and
that all the software and hardware we sell is 100% new and
- Every product comes with the
- All our Microsoft
products are full OEM ( the Certificate Of Authenticity is
· We match or beat our competition’s
prices on any software upon verification.
· The shipping is always paid by the
Purchasing a retail version:
- You can purchase a retail version of any software by
phone, fax or email and you can use your own credit card or the
Purchasing an OEM version:
- To register please go to our
up web page
http://www.wholesalesoftware.ca/signup.htm and following the
- We require only the company
information that is necessary to securely process your order and
for contacting you about your transactions. If you become a
PCS customer, you may request updated price lists and
special price-reduction offers.
- All the information provided by you
in regard to your company are considered as confidential and
they will not be shared with other companies.
- We need to have at least one of your
credit cards on file or the customer has to pay by Bank Draft or
We must receive a copy
of Company Registration in order
OEM software sales.
- Local customers pay
both the PST and HST and the out of province purchases are only
subject to the HST.
not sell, share, trade or in any other way make your name, email address
or other information available to any other party. Your order information
will be treated as strictly confidential and will only be used to process
do not guarantee the price and availability of all the products on this
All the price quotes are good for 24 hours.
and the PayPal
payments may be subject to surcharge.
You can email us to get a quote on hardware or software @
PCS takes orders by phone, by fax and by email.
The purchaser bears
the cost of shipping.
There is no handling
charges, The purchaser pays for the estimated shipping charge only.
The cost of shipping
varies depending on the volume and weight of the shipment as well as the
transportation method (air, ground).
Our delivery time
depends on availability of each item and varies from 1 to 4 days.
All orders are
shipped via Fedex, Purolator Courier or Canada
The cutoff time for
the local same day deliveries is 10 AM.
The cutoff time for
out of our area shipping is 2:30 PM.
should not be held responsible for any late delivery due to bad weather
or misdirected packages.
We also drop ship on
the customer’s request by using their name and address as the shipper.
packaged software is returnable for up to 5 business days from receiving
date. Opened, Written-on, or installed software is not returnable.
Defective software will only be replaced with the "similar kind"
It is the
responsibility of the customer to determine if the product(s) ordered
suits his/her needs and whether the product is compatible with his/her
computer. Our order operators are not trained to offer technical or
requirement advice; therefore, they will not be held liable for
misinformation. We do suggest that our customers to contact the
software manufacturer with any questions prior to placing an order.
Any unopened, non
defective, not installed software in perfect condition may be returnable
at our sole discretion and is subject to a 20% re-stocking fee.
Items received after 10 days will be refused. All items must be returned
with original packaging, including all registration card, COA,
disks-CDs-manuals-licenses-etc. in perfect condition.
Any product that
requires activations (including XP line of products) is non-
returnable, non-exchangeable and non-replaceable.
Our RMA department
can be contacted by e-mail: firstname.lastname@example.org
support is provided by the software manufacturer/publisher depending upon
the version of the software.
Commercial software is to be used in Commercial environment like (
software must be sold to qualified purchasers like (teachers, students,
software is software that only includes the essential components of the
software without technical support from manufacturer. These
essential components are the software in the form of a CD-ROM, the
COA, the product key code, The license.
Some of the OEM
software that were made for the major computer corporations such as IBM,
Dell,….are eventually end up in the market place, Therefore it
would be wise for the small computer businesses to buy the OEM ( DSP )
version which are discussed later in this page.
By purchasing OEM
(original equipment manufacturer) software, you acknowledge and
assume all liabilities for compliance with end user restrictions.
agrees that PCS will not be held liable if any infringement may occur by
way of re-selling the OEM product without appropriate hardware.
OEM software does not receive Microsoft telephone technical support.
However the end user is able to access internet technical support.
individual purchasers we may have to bundle their software with the
means “Delivery Service Partner”. DSP Is full OEM software,
Packaged by the manufacturer and it’s made exclusively for the system
builders and system integrators and VARS, This software is not made for
the major computer corporations such as IBM, Dell, Compaq……….….
versions often come with only an electronic help manual, which is built-in
to the software or a small getting-started manual. The software itself
contains the same programs as the Retail Box version, except the Retail
Box version normally comes with a small printed manual. DSP Microsoft
software include a COA, which is a Certificate Of Authenticity label or
sticker from the manufacturer.
is similar to one you can purchase at any computer store (Future Shop,
Staples, Office Depot…...), This version is made for the end-users and it
also comes with the manufacturer’s technical support.
is made for the previous users of the same software and it’s come in the
retail box packaging only( There is no such a thing as OEM upgrade ).
White Box Version:
software that is not packaged by the original software manufacturer, It
means one or more items ( such as COA ) from the Original packaging might
( Not For
Resale ): or replacement media, If something happens to the media,
The legitimate owner of the software may contact the software
manufacturer, The software manufacturer would send a replacement media which
is called NFR, This media is to be used by the sole owner of the software
assuming he has the license , The NFR CD contains the same program without
the license and it cannot be sold to the others.
License Agreement) is an agreement between the software manufacturer
and software user.
agree to hold PCS harmless for any damages or violations of the Agreement
between the End User (you) and the software or hardware manufacturer or
EULA is only an agreement not the licence.
stands for "Certificate of Authenticity". This is an anti-counterfeiting
label which may also include a CD key.
comes with all Microsoft Retail or OEM products.
(Client Access License) is grant the right for computer to have access to
the server, This is different than an operating system or workstation
license which grants you the right to have an operating system running on
Open License Program is old Microsoft open licensing program
Open License Program
Assurance is upgrading program by Microsoft for the older users of the
Delivery Program is a term used by Symantec Corporation