Software Order Policies About Us

 

How to Order

 

 

 

 

Ways to place your order:

  •  Website

  you can click on the software to go to the secured payment page and use your PayPal or credit card to complete the transaction.

If you wish to pay by your credit cards please contact us by phone.

 

Accepted Method of Payments:

  • We take Credit Cards, PayPal, Interac Email Money Transfer, certified cheques and bank drafts.
  • Our PayPal and Interac Email Money Transfer account is  paypal@wholesalesoftware.ca
  • The billing and shipping address of the credit card orders must be the same.
  • For the safety of our drivers we do not accept cash on local deliveries.
  • Please be advised that if a customer for any reason fails to pay for his order PCS will publish all the important information in regards to that transaction in “bad companies” page. http://www.wholesalesoftware.ca/badcompanies.htm,              www.wholesalesoftware.ca/scams
  • All the NSF cheques are subject to $ 30.00 service charge.

 

Tax

  • All the sales within the B.C. are subject to the GST and PST (unless exempt) .
  • Out of the province sales are only subject to the GST or HST according to their rate.

        As of April 1st, 2013 the tax rate for each province is: 

  • .
    BRITISH COLUMBIA 12%
    ALBERTA 5%
    SASKATCHEWAN 5%
    MANITOBA 5%
    ONTARIO 13%
    QUEBEC 5%
    NEW BRUNSWICK 13%
    NEW FOUNDLAND 13%
    NOVA SCOTIA 15%
    PEI 14%
    NORTH WEST  5%
    YUKON 5%

 

 Shipping:

  • The purchaser bears the cost of shipping.
  • There is no handling charges, The purchaser pays for the estimated shipping charge only.
  • The cost of shipping varies depending on the volume and weight of the shipment as well as the transportation method (air, ground).
  • Our delivery time depends on availability of each item and varies from 1 to 4 days.
  • All orders are shipped via Fedex, Purolator Courier or Canada Post.
  • The cutoff time for the local same day deliveries is 10 AM.
  • The cutoff time for out of our area shipping is 2:30 PM.
  • PCS should not be held responsible for any late delivery due to bad weather or misdirected packages.
  • We also drop ship on the customer’s request by using their name and address as the shipper.

 

 

 Return Policy:

  • Only unopened packaged software is returnable for up to 5 business days from receiving date.  Opened, Written-on, or installed software is not returnable. Defective software will only be replaced with the "similar kind" software.
  •  It is the responsibility of the customer to determine if the product(s) ordered suits his/her needs and whether the product is compatible with his/her computer. Our order operators are not trained to offer technical or requirement advice; therefore, they will not be held liable for misinformation. We do suggest that our customers  to contact the software manufacturer with any questions prior to placing an order.
  • Any unopened, non defective, not installed software in perfect condition may be returnable at our sole discretion and is subject to a 20% re-stocking fee.  Items received after 10 days will be refused. All items must be returned with original packaging, including all registration card, COA, disks-CDs-manuals-licenses-etc. in perfect condition.
  • Any product that requires activations (including XP line of products) is non- returnable, non-exchangeable and non-replaceable.
  • Our RMA department can be contacted by e-mail:  rma@wholesalesoftware.ca

 

 

 

 

 

 

 

 

 

  

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 Prices are in Canadian Dollars and subject to change without notice

 OEM software must be bundled with an appropriate hardware only

Address: 1005 Cortell Street, North Vancouver, B.C. V7P 2A2, Canada