SOFTWARE HOW TO BUY ABOUT US SIGNUP ENQUIRIES RMA POLICIES

 

 

How to Buy

 

 

 

 

Ways to place your order:

 

Accepted Method of Payments:

  • We take Credit Cards, PayPal, Interac Email Money Transfer, certified cheques, company cheques and bank drafts.
  • Our PayPal and Interac Email Money Transfer account is  sales@wholesalesoftware.ca
  • The billing and shipping address of the credit card orders must be the same.
  • For the safety of our drivers we do not accept cash on local deliveries.
  • Please be advised that if a customer for any reason fails to pay for his order PCS will publish all the important information in regards to that transaction in “bad companies” page. http://www.wholesalesoftware.ca/badcompanies.htm,              www.wholesalesoftware.ca/scams
  • All the NSF cheques are subject to $ 30.00 service charge.

 

Tax

  • All the sales within the B.C. are subject to the HST .
  • Out of the province sales are only subject to the GST or HST according to their rate.

        As of July 1st, 2010 the tax rate for each province is: 

  • .
    BRITISH COLUMBIA 12%
    ALBERTA 5%
    SASKATCHEWAN 5%
    MANITOBA 5%
    ONTARIO 13%
    QUEBEC 5%
    NEW BRUNSWICK 13%
    NEW FOUNDLAND 13%
    NOVA SCOTIA 15%
    PEI 5%
    NORTH WEST  5%
    YUKON 5%

 

 Shipping:

  • The purchaser bears the cost of shipping.
  • There is no handling charges, The purchaser pays for the estimated shipping charge only.
  • The cost of shipping varies depending on the volume and weight of the shipment as well as the transportation method (air, ground).
  • Our delivery time depends on availability of each item and varies from 1 to 4 days.
  • All orders are shipped via Fedex, Purolator Courier or Canada Post.
  • The cutoff time for the local same day deliveries is 10 AM.
  • The cutoff time for out of our area shipping is 2:30 PM.
  • PCS should not be held responsible for any late delivery due to bad weather or misdirected packages.
  • We also drop ship on the customer’s request by using their name and address as the shipper.

 

 

 Return Policy:

  • Only unopened packaged software is returnable for up to 5 business days from receiving date.  Opened, Written-on, or installed software is not returnable. Defective software will only be replaced with the "similar kind" software.
  •  It is the responsibility of the customer to determine if the product(s) ordered suits his/her needs and whether the product is compatible with his/her computer. Our order operators are not trained to offer technical or requirement advice; therefore, they will not be held liable for misinformation. We do suggest that our customers  to contact the software manufacturer with any questions prior to placing an order.
  • Any unopened, non defective, not installed software in perfect condition may be returnable at our sole discretion and is subject to a 20% re-stocking fee.  Items received after 10 days will be refused. All items must be returned with original packaging, including all registration card, COA, disks-CDs-manuals-licenses-etc. in perfect condition.
  • Any product that requires activations (including XP line of products) is non- returnable, non-exchangeable and non-replaceable.
  • Our RMA department can be contacted by e-mail:  rma@wholesalesoftware.ca

 

 

 

 

  

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           Prices are in Canadian Dollars and subject to change without notice

 OEM software must be bundled with an appropriate hardware only