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Ways to place your order:
Accepted Method of Payments:
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We take Credit
Cards, PayPal, Interac Email Money Transfer, certified
cheques, company cheques and bank drafts.
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Our PayPal and Interac Email Money Transfer account is
sales@wholesalesoftware.ca
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The billing and
shipping address of the credit card orders must be the same.
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For the safety of our
drivers we do not accept cash on local deliveries.
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Please be advised
that if a customer for any reason fails to pay for his order PCS
will publish all the important information in regards to that
transaction in “bad companies” page.
http://www.wholesalesoftware.ca/badcompanies.htm,
www.wholesalesoftware.ca/scams
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All the NSF
cheques are subject to $ 30.00 service charge.
Tax
- All the sales within the B.C. are subject to
the HST .
- Out of the province sales are only subject to
the GST or HST according to their rate.
As of July 1st, 2010 the tax rate for each
province is:
- .
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BRITISH COLUMBIA |
12% |
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ALBERTA |
5% |
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SASKATCHEWAN |
5% |
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MANITOBA |
5% |
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ONTARIO |
13% |
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QUEBEC |
5% |
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NEW BRUNSWICK |
13% |
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NEW FOUNDLAND |
13% |
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NOVA SCOTIA |
15% |
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PEI |
5% |
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NORTH WEST |
5% |
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YUKON |
5% |
Shipping:
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The purchaser bears
the cost of shipping.
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There is no handling
charges, The purchaser pays for the estimated shipping charge only.
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The cost of shipping
varies depending on the volume and weight of the shipment as well as the
transportation method (air, ground).
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Our delivery time
depends on availability of each item and varies from 1 to 4 days.
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All orders are
shipped via Fedex, Purolator Courier or Canada
Post.
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The cutoff time for
the local same day deliveries is 10 AM.
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The cutoff time for
out of our area shipping is 2:30 PM.
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PCS
should not be held responsible for any late delivery due to bad weather
or misdirected packages.
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We also drop ship on
the customer’s request by using their name and address as the shipper.
Return
Policy:
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Only unopened
packaged software is returnable for up to 5 business days from receiving
date. Opened, Written-on, or installed software is not returnable.
Defective software will only be replaced with the "similar kind"
software.
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It is the
responsibility of the customer to determine if the product(s) ordered
suits his/her needs and whether the product is compatible with his/her
computer. Our order operators are not trained to offer technical or
requirement advice; therefore, they will not be held liable for
misinformation. We do suggest that our customers to contact the
software manufacturer with any questions prior to placing an order.
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Any unopened, non
defective, not installed software in perfect condition may be returnable
at our sole discretion and is subject to a 20% re-stocking fee.
Items received after 10 days will be refused. All items must be returned
with original packaging, including all registration card, COA,
disks-CDs-manuals-licenses-etc. in perfect condition.
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Any product that
requires activations (including XP line of products) is non-
returnable, non-exchangeable and non-replaceable.
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Our RMA department
can be contacted by e-mail: rma@wholesalesoftware.ca
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